One platform for work orders, equipment, inspections, and vendor management. No per-seat surprises.
Give your team the option to sign in with their Microsoft work account, in addition to a Facility Track password. We set it up together with your IT administrator. Included with Enterprise; available as an add-on for Starter and Professional.
When a technician writes up a work order, Facility Track suggests the failure type and likely root cause from the description. It is only a suggestion: your team confirms or changes it before saving. Up to 500 suggestions a month.
A live session for your team, set up around your own facilities: we help enter your equipment, set up inspection tours and user accounts, and walk your staff through the day-to-day work.
Connect Facility Track to your own systems with API keys: pull work orders and equipment into reports, or push data in from other tools. Available as an add-on for Professional; included with Enterprise.
Critical and warning alerts texted to the people you choose, in addition to the daily email summary. Up to 1,000 texts a month included.
Use a Facility Track address on your own domain (for example maintenance.yourcompany.com), with a security certificate set up and renewed for you. You add one DNS record; we do the rest.
We move your existing equipment lists, work-order history and documents from spreadsheets or your current system into Facility Track, and check the result with you.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Work & Equipment | |||
| Work orders | ✓ | ✓ | ✓ |
| Equipment tracking & QR codes | ✓ | ✓ | ✓ |
| Document & photo management | ✓ | ✓ | ✓ |
| Vendor management | — | ✓ | ✓ |
| Cost & meter tracking | — | ✓ | ✓ |
| Inspections & Compliance | |||
| Inspection tours | — | ✓ | ✓ |
| Deficiency tracking | — | ✓ | ✓ |
| Tour → work order creation | — | ✓ | ✓ |
| Reporting & Data | |||
| Standard reports & CSV exports | ✓ | ✓ | ✓ |
| PDF report generation | — | ✓ | ✓ |
| Bulk CSV importers | — | ✓ | ✓ |
| API access | — | Add-on | ✓ |
| Infrastructure & Security | |||
| Daily automated backups | ✓ | ✓ | ✓ |
| Dedicated instance (your data) | ✓ | ✓ | ✓ |
| Text-message alerts | Add-on | Add-on | Add-on |
| Your own web address | Add-on | Add-on | Add-on |
| AI failure diagnosis | Add-on | Add-on | Add-on |
| Entra ID / SSO | Add-on | Add-on | ✓ |
| Custom data retention | — | — | ✓ |
| Uptime SLA | — | — | ✓ |
Register your interest now. Early access subscribers lock in their rate for 12 months.